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Amanda Dawson

Responsive, transparent & honest

My experience with Laing + Simmons, although short lived, has been very pleasant, with good ol' fashioned, quality customer service at their forefront.
Despite only inheriting a couple of months of the lease left, the team provided the level of service a valued, long-term customer would come to expect. Responsive, transparent & honest to all my emails & requests, it has been a pleasant experience dealing with the Grace & Amanda from the property management team - a team bursting with empathy, professionalism and experience. I appreciate the consistent effort from the team, right up until the vacating day of the tenants. I can confidently recommend Laing + Simmons and will use them when re-leasing the property.

Thanks Ladies.

Brigitte
Responsive, transparent & honest
Grace Halteh

Thank you

Thank you for helping us rent the property, Yourself and your team have been great to deal with
- Vaneesa
Thank you
Stephanie McKechnie

Responsive customer service, Reliable and Great Communications skills

Stephanie Mckechnie testimonial

Stephanie managed my property in the middle of 2017. Right at the very onset, I have established a good rapport with her. She has a pleasant personality and maintains an open line of communications. We are able to discuss things and get results. She addressed most of my concerns. I don't have to chase up for my emails to get answered or chase up for routine reports. Stephanie delivers.

When tenants vacated, Stephanie got things organised to get the damages fixed and addressed the maintenance issues. She pays attention to details. Having a responsive and reliable property manager gives me a feeling of security knowing that she is there accessible to both tenants and I and gives her best to maintain and preserve the value of my property.

She deserves to be commended for her quality service.

Monica E.
Responsive customer service, Reliable and Great Communications skills
Stephanie McKechnie

Excellence in service

I want to acknowledge Stephanie McKechnie, who has managed my rental property.

Stephanie managed the tenants back to rental compliance and instituted more frequent inspections. The tenants were slipping with care of the property and when they went back into arrears, she actively managed them out of the property. Following due process of the rental tribunal, she was always firm but fair.

Upon vacancy, Stephanie was terrific at arranging tradesman, cleaners and remedial work. She also liaised with my insurance broker and supplied detailed descriptions of our claim which enabled a very positive experience for me. Stephanie kept on top of the re-letting process and found a stable family who have kept the place in great shape.

She is professional, organised and diligent. I commend her excellence in service.
Excellence in service
Stephanie McKechnie

Thanks Stephanie

I would like to acknowledge Stephanie's dedication and high work ethic towards our properties.

Stephanie has been the property manager for my properties since early/mid last year. She has been professional, thorough, efficient and knowledgable in her work; and always willing to help. She has certainly demonstrated reliability and careful attention to any maintenance details and have provided a prompt and honest solution to any issues/enquiries. Her passion for real estate can be seen from the level of commitment and interest she has shown for our properties.

Thanks and Regards,
Palak
Thanks Stephanie
Grace Halteh

Above and beyond

Hi Grace,

Thank you for your email and everything you have helped us with to date! You have been incredible, going above and beyond with every one of our enquiries. Your Company is lucky to have you!

Please feel free to contact me if you have any questions, and Thank you again for all your support

Kind Regards

Kathy
Above and beyond
Amanda Dawson

Hebersham

Hi Amanda,

Thank you so much, I hope you have a great Christmas and New year and thanks for being a great Property Manager to us xo
Rachel
Hebersham
Amanda Dawson

In appreciation of Amanda Dawson

We would like to express our sincere appreciation for Amanda’s hard work on managing our properties. We are so impressed with her huge efforts to find good tenants and maintain our properties in tip top condition. Also her creative ideas to scource suitable tenants at a time when the market is flooded with rentals for rent. She deserves a Huge ! Bonus !
We certainly value her time & efforts.
Sincerely
Cheryl & Michael
In appreciation of Amanda Dawson
Grace Halteh

Exceeded our Expectations

Hi Grace,

To be perfectly honest you and your team have exceeded our expectations.
We expected dramas and a whole lot of work to get our house rented, but you took care of everything.
Your detailed report 62 page report of our house blew us away and the we love the fact that any questions we asked, we get answered within a couple of hours.
Thank you again for making this process an enjoyable one.

David and Catherine Scotto
Exceeded our Expectations
Grace Halteh

Thank you ladies for getting us across the line.

My husband and I decided to use Laing + Simmons Ropes Crossing/St Marys basically because it was convenient and down the road from our rental property.
Never in my wildest dreams did I expect such proactive, straight forward, honest, reliable, dedicated and consistent service. Christina and Grace have been fantastic throughout the process of finding tenants and keep my husband and I up to date. Although we did not find tenants as quickly as expected Christina and Grace kept me informed of everything there was to know. The ladies did not sugar coat any of the information I needed to hear rather was honest and was quick to find solutions. I also LOVE the fact that I can call the ladies regarding any questions I had and get a quick response even outside business hours. Christina and Grace were also able to adapt to my style of communication and needs. I think this is something every landlord needs to take into consideration as often time is not in our hands and we get caught up in our busy work/life. I would highly recommend Laing + Simmons to any of my family and friends and am completely satisfied with the outcome.


Many Thanks,
Pauline x
Thank you ladies for getting us across the line.
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