We had a house inspection today which always sends me anxiety through the roof. Not because we have ever had any issues, or because we are mistreating our house but just the idea of someone coming into what we call our “home” to inspect and possibly make me aware of any issues (I’m a...
I would just like to point out to you that you are an incredible worker and have done nothing but be professional with us since we began renting through you. You are an amazing property manager and Laing and Simmons are lucky to have such a great team member. Please pass this message on as i...
It's been a breeze working with you!
I can't fault Stephanie as my Property Manager. I think she will always be the one who I want to take care of my property. She's easy to work with, has a great customer relationship, and an amazing right hand to a busy Mum like me and most of all she always keeps me updated of what's happening...
Hope you are well.
I am very happy with your services specifically.
You are truly an asset to your firm.
Amazing Property Manager
I would give Laing + Simmons St Marys 10 stars if I could. All my properties are being managed by Linda DiStefano from Laing + Simmons St Marys. I have to say it is service par excellence. She keeps me updated on all my properties and advises me on the best tenants for all my properties. She...
I’m writing this letter to acknowledge the great work done by Grace Halteh and her team at Laing & Simmons St Mary’s.
As a busy family man and small business owner I entrusted the property to Grace to manage it and take care of the tenants needs and requests.
When I am contacted by Grace...
Laing + Simmons
Thank you to the team for all your work.
Blessings for Easter.
- Mark and Jenny
Communication has been excellent
Thank you once again for everything you have done and the ease in which it all happened.
Also thanks for finding someone so quickly!
We are so glad that we have you as our agent. Communication has been excellent!
We hope you will like the gift & it will become handy for your...
You are awesome! Thank you for everything.
Hynna + Nagile
The team in St Marys
To my lovely Laing+Simmons Ladies & Team,
Thank you for looking after my little unit!
Couldnt have done it without you!
Thank you for your quick response and actions.
You’ve been great.
CUSTOMER COMPLIMENT FOR STEPHANIE MCKECHNIE ST MARY'S BRANCH
Just want to send a appreciation message through for a Staff member at St Mary' Branch, I have been dealing with Laing+Simmons for the over 3 years and Steph has been the first Rep I have dealt with who gives Great customer services every single time I have dealt with her and not once has she...
Thank you Stephanie
Our experience with Laing and Simmons has been great during our rental period, many thanks to Stephanie who has always been a good in communicating and assisting us when needed! We will definitely recommend your office to our friends and family.
Responsive, transparent & honest
My experience with Laing + Simmons, although short lived, has been very pleasant, with good ol' fashioned, quality customer service at their forefront.
Despite only inheriting a couple of months of the lease left, the team provided the level of service a valued, long-term customer would come to...
Thank you for helping us rent the property, Yourself and your team have been great to deal with
Responsive customer service, Reliable and Great Communications skills
Stephanie Mckechnie testimonial
Stephanie managed my property in the middle of 2017. Right at the very onset, I have established a good rapport with her. She has a pleasant personality and maintains an open line of communications. We are able to discuss things and get results. She addressed...
Excellence in service
I want to acknowledge Stephanie McKechnie, who has managed my rental property.
Stephanie managed the tenants back to rental compliance and instituted more frequent inspections. The tenants were slipping with care of the property and when they went back into arrears, she actively managed them...
I would like to acknowledge Stephanie's dedication and high work ethic towards our properties.
Stephanie has been the property manager for my properties since early/mid last year. She has been professional, thorough, efficient and knowledgable in her work; and always willing to help. She has...
Above and beyond
Thank you for your email and everything you have helped us with to date! You have been incredible, going above and beyond with every one of our enquiries. Your Company is lucky to have you!
Please feel free to contact me if you have any questions, and Thank you again for all your...
Thank you so much, I hope you have a great Christmas and New year and thanks for being a great Property Manager to us xo
In appreciation of Amanda Dawson
We would like to express our sincere appreciation for Amanda’s hard work on managing our properties. We are so impressed with her huge efforts to find good tenants and maintain our properties in tip top condition. Also her creative ideas to scource suitable tenants at a time when the market is...
Exceeded our Expectations
To be perfectly honest you and your team have exceeded our expectations.
We expected dramas and a whole lot of work to get our house rented, but you took care of everything.
Your detailed report 62 page report of our house blew us away and the we love the fact that any questions we...
Thank you ladies for getting us across the line.
My husband and I decided to use Laing + Simmons Ropes Crossing/St Marys basically because it was convenient and down the road from our rental property.
Never in my wildest dreams did I expect such proactive, straight forward, honest, reliable, dedicated and consistent service. Christina and...
Oustanding Property Management Service
“Grace & team did awesome job to leasing my property which was not an straight forward lease, from the beginning Grace was very proactive & efficient and she has got excellent team which supports her"
Now that my home is settled I would like to take the opportunity to thank Paul for his prompt and courteous service when purchasing my house. Not only for the home I just purchased but the time you spent taking me to view previous houses and land around Ropes Crossing before I made my final...
FANTASTIC SALES AGENT
I was very happy with the way my property was photographed and shown to the buyers. I was always updated weekly and was told who had offered and if I didn't want that price Paul always did better. I was happy with the price he got and how he got it. I would recommend him to anyone as a very good...
I thank Paul for all his help and time that was provided to myself and and my family. Paul was always helpful and kept me up to date about the property purchase process. We appreciated his excellent services and we will be highly recommending him to all our family and friends.
The Right Choice
Purchasing an investment property seemed daunting but dealing with Paul seemed effortless. He answered any questions at any time of the day or night and always followed up if the question could not be answered at the time. Paul explained everything in a way I could understand and he walked me...
AN OUTSTANDING RESULT
Thank you so much for all your hard work and effort! We were truly stoked at the result we got on Auction Day, and you provided us with the confidence to go through the Auction method. And we’re so glad we did.
Thank you! And Best Wishes.
Gregory & Patricia from Gilbert St...
DEAR FUTURE PROSPECTIVE CLIENTS
My Husband and I would highly recommend Paul and his team to anyone looking at buying or selling.
Paul's professional attitude, local knowledge,prompt follow-up, no fuss and patient explanations of laws and financial matters,
dedication, kind advice and caring customer service made him the...
A PLUS SERVICE
You have given us exceptional service. You were in constant contact with us and guided us with the sale of our home the whole way, you always helped us where ever possible! We have been recommending you to all whom we can, and look forward to moving into Ropes Crossing. We thank you for making...